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Frequently Asked Questions
What are your terms of payment?
We accept online fast payment and T/T (Telegraphic Transfer).
Do you test all your chargers before shipping?
Yes, all major components are tested before assembly and each charger is fully tested before being shipped to ensure quality.
Can I order some samples and what is the lead time?
Yes, samples are available. Usually, it takes 7-10 days for production and 7-10 days for express delivery.
How long does it take to fully charge a car?
It depends on the battery capacity (kWh) and the power of the On-Board Charger (OBC). For example, with a 40kWh battery and 7kW charger, it takes approximately 5.7 hours.
Are you a trading company or a manufacturer?
We are a professional manufacturer specializing in high-quality EV charging solutions.
What is the protection level of this charging station?
The station features an IP55 protection level, making it suitable for various working environments with high durability against dust and water.
E-Tronde Charger
