Frequently Asked Questions
1 HOW DO I CHOOSE A CHARGER?
Please provide the input voltage, output voltage/current, battery type (Lithium/Lead Acid, etc.), and the required input/output plug specifications. We will suggest the most suitable model.
2 CAN YOU PROVIDE CUSTOM DESIGNS?
Yes, we provide professional OEM and ODM services. We have extensive experience in product development and cost control to meet specific requirements.
3 WHAT IS THE ESTIMATED DELIVERY TIME?
Generally, production takes 5-7 days after receiving advance payment. The exact timeline depends on the specific items and the total quantity of your order.
4 WHAT PAYMENT METHODS ARE ACCEPTED?
We support various payment options including T/T, PayPal, Bank Transfer, D/A, D/P, Credit Card, and L/C.
5 HOW IS TECHNICAL SUPPORT HANDLED?
We have a professional technical team available for consultation. We offer 24-hour after-service support to solve any queries or technical issues you may encounter.
6 ARE THESE CHARGERS WATERPROOF?
Yes, this series features an IP65 rating, ensuring protection against dust and water ingress, making them ideal for outdoor or industrial use.
E-Tronde Charger
